Our services

Support Worker Service

The service

Send it to Alex matches neurominority individuals with Support Workers and Virtual Assistants who can help them overcome challenges in their work and meet their professional goals.

Areas of support include

Processing Information

Attending meetings, taking notes, and debriefing to ensure clarity
Structuring the workweek to allow processing time
Providing a supportive space for open communication and problem-solving

Communication & Talking

Sound boarding and drafting communications
Creating documents to send to clients or colleagues, prep for meetings or conversations
Writing up meeting notes, actions and follow-up communications

Cognitive Flexibility & Change

Helping to regulate during transition periods
Keeping the diary up to date and clients or colleagues informed of changes
Helping factor in regulation and recovery time in work schedules

Concentration & Focus

Helping structure or restructure workload around productivity levels
Implementing techniques to improve attention, focus and concentration
Implementing motivational strategies, mindfulness exercises and stress management techniques from coaching

Distraction & Task Management

Accountability calls to stay on task, complete tricky tasks and provide space for focus and increased productivity
Helping to identify feelings and manage appropriate responses to communication and work-related situations
Planning and prioritising tasks in a way that they are easy to start

Written Word & Comprehension

Helping to explain information and identify misinterpretations
Proofreading text for misrepresentations, grammar and spelling
Synthesising key information from lots of text
Drafting, editing and responding to emails and letters

Organisation & Prioritising

Identifying and implementing formal administrative processes and procedures related to your work, including creating and maintain filing system for important documents/information
Managing email inbox and replies and discarding or actioning tasks
Helping with diary management by structuring and planning the working week
Breaking down projects and helping to centralise and prioritise task list using tools and strategies

Time Management

Managing schedule and rescheduling meetings
Monitoring time to identify how different tasks take up time, and scheduling tasks accordingly
Helping to set realistic deadlines and support to meet them
Build strategies to manage time more efficiently and build positive habits into each day

Self-regulating

Helping to acknowledge, reflect and move forward from difficult or emotionally-charged experiences at work
Helping to process and respond to triggering feedback
Helping to refocus on the work that needs to be done
Helping to implement coaching strategies to prevent and manage emotional and sensory dysregulation at work

Working Memory

Creating documents and templates for you to follow
Helping with keeping track of notes and records
Sorting actions into one place with reminders and check-ins
Reminders of important meetings and actions

General Administration

Answering phone calls and responding to emails in a timely manner
Assisting with forms and paperwork completion
Coordinating travel arrangements
Data entry, preparing reports and presentations
Assisting with billing and invoicing processes

- Attending meetings, taking notes, and debriefing to ensure clarity
- Structuring the workweek to allow processing time
- Providing a supportive space for open communication and problem-solving
- Sound boarding and drafting communications
- Creating documents to send to clients or colleagues, prep for meetings or conversations
- Writing up meeting notes, actions and follow-up communications
- Helping to regulate during transition periods
- Keeping the diary up to date and clients or colleagues informed of changes
- Helping factor in regulation and recovery time in work schedules
- Helping structure or restructure workload around productivity levels
- Implementing techniques to improve attention, focus and concentration
- Implementing motivational strategies, mindfulness exercises and stress management techniques from coaching
- Accountability calls to stay on task, complete tricky tasks and provide space for focus and increased productivity
- Helping to identify feelings and manage appropriate responses to communication and work-related situations
- Planning and prioritising tasks in a way that they are easy to start
- Helping to explain information and identify misinterpretations
- Proofreading text for misrepresentations, grammar and spelling
- Synthesising key information from lots of text
- Drafting, editing and responding to emails and letters
- Identifying and implementing formal administrative processes and procedures related to your work, including creating and maintain filing system for important documents/information
- Managing email inbox and replies and discarding or actioning tasks
- Helping with diary management by structuring and planning the working week
- Breaking down projects and helping to centralise and prioritise task list using tools and strategies
- Managing schedule and rescheduling meetings
- Monitoring time to identify how different tasks take up time, and scheduling tasks accordingly
- Helping to set realistic deadlines and support to meet them
- Build strategies to manage time more efficiently and build positive habits into each day
- Helping to acknowledge, reflect and move forward from difficult or emotionally-charged experiences at work
- Helping to process and respond to triggering feedback
- Helping to refocus on the work that needs to be done
- Helping to implement coaching strategies to prevent and manage emotional and sensory dysregulation at work
- Creating documents and templates for you to follow
- Helping with keeping track of notes and records
- Sorting actions into one place with reminders and check-ins
- Reminders of important meetings and actions
- Answering phone calls and responding to emails in a timely manner
- Assisting with forms and paperwork completion
- Coordinating travel arrangements
- Data entry, preparing reports and presentations
- Assisting with billing and invoicing processes

What can I expect?

We focus on practical solutions for people with neurodevelopmental differences at work. Working together, we identify strategies and support to help people achieve their goals. This can include overcoming issues such as time blindness, task initiation, diary management and communication.

Discovery

An assessment to establish the difficulties you face, identify practical support options and possible funding, and develop an Individual Support Plan.

Match with a Support Worker

We match you with a Support Worker, based on availability, personality connection, and skills compatibility.

Onboarding

We agree your support provision, provide a service agreement and assist you with administration.

Getting started

A new beginning. Your Support Worker works alongside you to refine assistance so that your Individual Support Plan is tailored to how you work.

Skills into action

We keep building on and reviewing how we can adapt and enhance our approach so you can keep achieving.

Support Worker Network

Our support worker network offers a blend of lived and professional experience, across a wide range of industries, sectors and entrepreneurship. Strengthened by ongoing neurodiversity training, this fosters a culture of empathy, respect and understanding.

We’re always on the lookout for freelance virtual support workers who share our values.

Being a part of the Support Worker network with Send it to Alex has been empowering and incredibly rewarding.

I'm grateful to be a member of such an inclusive, diverse community where I feel understood, supported and respected in the way I work and as a human being.

Thea Illel, Support Worker

41 %

of our Support Worker network have lived experience of neurodevelopmental difference

Contact us

Start a conversation today. Explore whether Send It To Alex is the support partner you’ve been looking for.