Before working with Send it to Alex, Hayley was struggling to cope with the daily demands of her business – even one too many emails could derail her day. Working with Thea, a trained support worker changed the game, supplying Hayley with tools, resources, and personalised workplace support. Now Hayley can make a difference for her clients, without compromising her own wellbeing in the process.
Client: Hayley Brackley
Support Worker: Théa Illel
Role: Neurodiversity Consultant, Coach and Speaker
Send it to Alex service: Support Worker Service
About Hayley Brackley
Hayley Brackley is the founder and lead consultant of Great Minds Don’t—a pioneering neurodiversity and psychological safety consultancy built to reframe workplace inclusion. Driven by her lived experience of autism, ADHD, and dyslexia, Hayley has delivered training, and keynotes to nearly 40,000 people across sectors, and has supported over 250 individuals through her coaching. Over the course of her career, she has worked with several key organisations such as TfL, NHS, The Fire Services, Merck Sharpe & Dohme (MSD) and Boehringer Ingelheim.
Her expertise blends storytelling and practical insight to help organisations shift from checkbox inclusion to neuroinclusion by design. Hayley challenges conventional workplace norms—urging leaders to prioritise real accessibility over conformity. She is known for empowering workplaces to value diverse thinking, build psychological safety, and embed inclusive systems that sustain performance, wellbeing, and belonging
When Hayley Brackley first sought support, she was juggling an expanding business, a demanding workload, and the constant cognitive load of managing everything in her head.
“I was overwhelmed almost every day,”
she reflects.
“Even replying to emails or tracking proposals drained me. I started to doubt whether I could keep up with the pace I’d set. It started to chip away at my confidence”
As a neurominority professional with co-occurring cognitive differences including autism, ADHD, and dyslexia, Hayley’s experience of work is shaped by distinct processing patterns and executive functioning needs.
What she needed was not just generic administrative assistance, but attuned, sustainable human support that understood her personal rhythm, communication style, and challenges.
Enter Théa, a Send it to Alex neurodiversity-trained support worker.
Affirming and collaborative support
From the beginning, their relationship was not top-down or transactional.
“It never feels like I’m being managed,”
says Hayley.
“It’s more like I’ve got a brilliant co-pilot. Someone who sees what I need, sometimes before I do.”
Their daily voice note exchanges help maintain momentum, without adding the pressure of meetings or screens. Together, they break down tasks, build systems, and check in so that Hayley is supported practically and emotionally.
The impact was immediate. Hayley found herself finishing tasks more efficiently, stressing less, and leaning more confidently into her strengths:
“My brain felt less cluttered. I had more space for the parts of the work I love – coaching, writing, speaking.”
Big picture results
Beyond productivity, what changed most was how she felt.
“There’s less shame. More self-trust. I’m proud of what I’ve built. It is a way of working that’s sustainable and affirming.”
That shift hasn’t just benefited her. Hayley’s clients now experience faster follow-up, her business has grown, and her family sees a less frazzled version of her.
Théa highlights the strength of their partnership:
“Hayley was open when things felt tough, and I tried to meet that with calm, steady support. It’s a real collaboration.”
Empower yourself with support
The word Hayley uses to describe her journey? Liberating. Her work with Thea has given her permission to work differently, think out loud, and ask for help and that combination empowerment and support has made all the difference.
Hayley says:
“It’s not about doing less — it’s about doing what matters, with the right support around you.”
